Pinnacle Entertainment BEVERAGE MANAGER in Black Hawk, Colorado
Be the Best You
Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.
Stepping intoAmeristar Casino Resort Spa Black Hawkis like entering a landmark mountain lodge in one of the West’s best-loved National Parks. Set in the Rocky Mountains, this modern casino hotel is 1.4 miles from Central City Opera, 8 miles from the tours at Argo Gold Mine and Mill, and 10 miles from I-70. With its soaring ceilings, timber beams and massive floor-to-ceiling stone fireplaces, this two-story casino has a rustic elegance. Ameristar Black Hawk also boasts a luxury full-service hotel with 536 well-appointed rooms including 64 luxurious suites, a roof-top pool and full-service ARA Day Spa.
Ameristar Black Hawk
111 Richman Street, PO Box 45
Black Hawk, CO 80422
Responsible to create a great experience for our Guests and our Team Members while maintaining a clean and safe environment. This position must meet all performance assessment and financial goals.
Adhere to Guest Service standards for the position.
Strategically train and develop for succession Assistant and Associate Managers and hourly Team Members
Supervise all aspects of employee relations including, but not limited to, hiring, coaching, mediating, recognizing, and evaluating Assistant and Associate Managers and hourly Team Members
Resolve beverage quality and service opportunities; communicate with appropriate Team Members and leaders on Guest feedback
Implements, adheres, and monitors all department and property policies and procedures including but not limited to standards of conduct, attendance, appearance, cash handling, confidentiality, safety, signature sequence of service, and sanitation
Maintain the morale of the department through open communication and teamwork by deploying targeted communication strategies that inform and build support
Interact with Guests and Team Members by maintaining a visible presence in Guest areas during peak business periods
Comply with all training initiatives including, but not limited to, attendance of all required participants, ongoing assessment of individual or department performance, and follow-up
Manage all financial operating expenses including, but not limited to, budget, P&L, labor costs, controllables, and cost of goods
Analyze and recognize any deficiencies or problem areas and provide corrective action to accomplish desired results
Adjust or balance the size of staff in order to control labor costs without sacrificing Guest service
Work with all departments to successfully execute Ameristar strategies to maximize efficiencies and improve the Guest and Team Member experience
Perform all administrative duties as required to successfully manage the department
Ensure accountability for all compliance issues, regulations, laws, and health requirements as related to food and beverage operations
Strong problem solving, mediation, coaching, and consulting skills.
Excellent verbal and written communications skills.
Knowledgeable of applicable federal, state, and local regulations.
Fully Competent in Microsoft Office
Ability to develop and sustain productive Guest relationships
Ability to train, mentor, and develop team
High organizational skills and ability to complete several ongoing activities, projects, or assignments to meet deadlines
Ability to demonstrate a high level of energy and enthusiasm
Ability to work independently and as part of a team
Ability to interpret and explain company policies and procedures to others
Ability to follow all policies and procedures including, but not limited to, attendance, appearance, safety, and security policies
Ability to accept direction and coaching from supervisors, and adjust behaviors accordingly
Ability to obtain support for ideas and actions from direct reports, peers, or supervisors in order to accomplish a task or goal
High school diploma or certificate from educational institute required.
College degree preferred.
Minimum of five (5) years experience in food and beverage required.
Minimum of three (3) years supervisory experience required.
Able to obtain and maintain a Colorado Support Gaming License.
Requisition ID 2017-26752
Property Ameristar Casino Resort Spa - Black Hawk, CO
Category Food & Beverage
Position Type Full-Time
Starting Pay Rate