Schneider Electric Hands And Eyes Technician in Boulder, Colorado

Join Schneider Electric and power your career!Discover the opportunity to join an international, dynamic, andresponsible company that fosters the development of all its people around theworld. Every day, we empower employees to achieve more and experienceexciting careers. Find out how our values and unique position make SchneiderElectric the employer of choice. HANDS & EYES TECHNICIAN Candidate must be able to provide on-site Onsite technical assistance andtroubleshooting (Hands & Eyes touch support) for remote Sys.Admins/technical support teams in the U&I Server / Data Center 24x7x365support environment. The role requires walking and standing sometimes for asignificant period. Must become Data Center HIPPA certified with 1st week onthe job to obtain data center access. Candidate must be familiar with server hardware and OS (Windows andUnix (Aix, Linux, or Solaris) to be able to successfully complete Tier2 tasks such as - Adding or removing hot-swap components - Moving cables around for problem determination. - Server Sun setting (Assist SA with specific tasks per a definedprocess). - Resetting drives or memory in server - Confirm network Connectivity (Assist SA with problem determinationand verification process). - System logs (Load, Verify and confirm system defect data). - Initiate and drive action items in support of SAs assuring CMI updates. - Create System boot disk under the direction of SAs. - Upgrade disk drive capacity by installing new or additional drives. - Assure timely delivery of system logs affiliated with outages to SAs. - Support during planned, routine style maintenance activities. - Perform other tasks requiring a similar skill level and duration wherethe activity can be scheduled. - Moving a client KVM to another server or system for client to performremote troubleshooting and maintenance. - General tasks associated with restoration of services includingentering commands according to detailed instructions and relaying systemresponses. (under direction of SA). As well as the following Tier 1 tasks as needed: - Escorts Certified Engineers for repair break fix. - Power Cycling (Reboot) servers working remotely under SystemAdministrators direction. - Create system Cds and boot disks for support. - Check server health (determine if power lights / other error lightsare on) As well as the following Facilities infraructure tasks as needed: - Daily facilities walk through to identify any abnormal activities orconditions - Hands & Eyes support for the remote facilities team including visualconfirmation/inspection of alarms and unexpected conditions. Work will notrequire any special access and will not entail any physical work beyond paneland screen observations and basic interface button interaction.Primary Location: !*! - Should possess excellent teaming skills, be a quick learner, andflexible and adaptable to the work environment. - Must be able to accept and close out assigned tickets in an electronicwork based ticketing system. - Must be able to communicate effectively with local and remote teams aswell as off-shore support teams using voice and electronic tools. - Must possess problem solving skills to perform efficiently Care. Connect. Challenge. Commit.Our values define our company. Who we are, our customer approach, how wedo business, what its like to work here, and the kind of people we want toattract and retain. We care for our planet, our customers, our company,our team, and ourselves. We connect to customers and colleagues, we areopen and respectful. We challenge others and embrace challenges ourselves. Wecommit to change by leading the change. At Schneider Electric, because we value our employees, we offer acompetitive benefits package that includes medical, dental and vision,matching 401(k), training and development opportunities and much more.Join Schneider Electric and toget