Decision Toolbox Call Center Intake Representative in Colorado Springs, Colorado
Take Ownership of Customer Issues & Solve Problems in Energetic,Fast-Paced, Entry-Level RoleEnjoy Outstanding Training, a Clear Path of Advancement,Excellent Benefits & Pay for PerformanceIf you're a keen problem solver, skilled at thinking on your feet andquickly identifying solutions, this entry level role is your opportunity tomake an impact. As a Call Center Intake Representative, you will:Handle inbound, non-clinical calls from physicians' offices, imagingcenters and patientsGather and accurately enter data while building patient filesIdentify and proactively resolve issuesProvide thoughtful guidance and clear solutionsIf you are a person who is up for the challenge of learning and developingskills to own customer issues from start to finish, we want to hear from you.eviCore offers you:5 weeks of classroom and training lab, including:Best in class call center training programBuilding teamwork and confidence through classroom interactionsA classroom environment, live trainer and open discussionA proven curriculum providing the knowledge you need to excelRole playing inbound calls before going liveA training lab where you take live calls with a training supervisor close byto answer questionsThe use of PowerPoint presentations, videos and other technology tosupplement your learningA fast-paced program that enables you to take the initiative and deliversolutionsExcellent benefits available after completing training and probationA monthly pay for performance bonus incentiveA clear path of advancement -- eviCore's CoreMap is unique careerpathing, with endless opportunities for advancementAs a Call Center Intake Representative all shifts are Monday through Friday.Your 5 weeks of training will be 8:30 a.m. to 5:30 p.m. After training,you will need the flexibility to work any assigned shift between 7 a.m. and 7pTo be a strong fit for the Call Center Intake Representative role, you willneed:A high school diploma or GED equivalentExcellent written and verbal communication skills, including activelistening skillsThe ability to type 40+ wpm with accuracyThe ability to multitask, typing and shifting between open windows andapplications as you speak with callers, do research, complete paperwork, etc.To be a strong decision makereviCore healthcare is a medical benefit solutions company committed tomaking a positive impact in healthcare. It s our passion, our purpose andour promise. Our mission is to help those we serve navigate the healthcaresystem, find the right care path and enable the best outcomes. In everythingwe do, we are guided by our core values of Integrity, Flexibility,Empathy and Collaboration. eviCore healthcare is growing rapidly and hiring tosupport that growth.EOE/AA/M/F/Vets/DisabledIMPORTANT: HOW TO APPLYWe want you to be as selective as we are! For a detailed "Insider'sView" of this position and to submit your resume, please visit thefollowing URhttp://evicore.jobinfo.com/description.php?jid=9918989&adid=277178If the link does not work, simply copy the complete URL and paste it intoyour browser's address line.PLEASE RESPECT OUR RECRUITMENT PROCESS. DO NOT USE ANY OTHER METHOD TO APPLYOR CLICK ANY OTHER BUTTONS. Thank you for your attention to this detail.