Peak Vista IT Systems Engineer - Virtualization in Colorado Springs, Colorado

Title:IT Systems Engineer - Virtualization

ID:4572

Locations:3205 N. Academy

Category:Administrative / Clerical / Skill Trades

Description

Peak Vista Community Health Centers is a non-profit healthcare organization whose mission is to provide exceptional healthcare to people facing access barriers. We provide primary care services (medical, dental and behavioral healthcare) through 26 outpatient health centers in El Paso, Teller, Lincoln, Adams, Elbert, Arapahoe and Kit Carson counties. We deliver care with our strong “Hospitality” culture. Our organization has over 850 employees and serves 90,000 patients in the Pikes Peak & East Central Plains region. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).

Job Summary (Essential Functions)

Systems Engineer Job Purpose: Maintains IT infrastructure equipment and applications to ensure information technology resource availability for staff and customers.

Systems Engineer Job Duties:

• Reviews, analyzes, and modifies network and client systems by programming, testing, debugging and installing hardware and software to support organization’s infrastructure

• Assists with the evaluation and recommendation of hardware and software consistent with the organization’s short and long term objectives

•Recommends, implements, manages Active Directory Group Policies

•Recommends, implements, manages solutions for virtualization

•Recommends, implements, manages solutions for firewall

•Recommends, implements, manages solutions for networking

•Recommends, implements, manages solutions for wireless

•Recommends, implements, manages solutions for data center operations

•Recommends, implements, manages solutions for network and server monitoring

•Works with vendors as needed for hardware and software setup, documenting, troubleshooting, and replacement of failed equipment

•Has a base knowledge of commonly used concepts, practices, and procedures within the Information Technology field with a desire to gain more advanced knowledge

•Expands IT knowledge base through department training sessions, joint and group projects, independent research, and other available methods

•Investigates and resolves computer software and hardware problems for users when appropriate

•Monitoring notification software communication while on-call, in response to a system outage, weekly maintenance activities, hardware and/or software installs or upgrades

•Drives to remote sites as needed for testing, troubleshooting, installing, and maintenance of equipment

•Is aware of and enforces standards associated with HIPAA privacy and security rules

•Works after hours, both on-site and remotely, as needed for any of the following situations

•Participates in the rotating on-call schedule for evenings, weekends, and holidays as needed to support clinical operations.

•Acts as a back-up for the other engineering team members.

•Performs other duties as assigned.

Supervision Received: Director of IT

Supervision Exercised: N/A

Qualifications

Education: Associates Degree in information technology preferred.

Work Experience: 3-5 years server or infrastructure experience, Healthcare and/or not-for-profit experience a plus.

Cognitive Skills (Language, Math, Reasoning Ability): Strong customer service skills, ability to negotiate, excellent written & verbal communication skills, strong reasoning and critical thinking abilities, decision-making capability required.

Computer Skills: Must have knowledge of general Microsoft programs. Knowledge in configuring and troubleshooting many technologies including, but not limited to Windows Server, Active Directory, Virtualization, Exchange, SQL, SharePoint, Interfaces and future technologies as they are utilized by the organization. EMR experience is a plus.

Other Skills: Must be able to adapt and change based on external circumstances. Knowledge of HIPAA requirements preferred.

Certificates & Licenses: Any computer, server, or network certifications a plus.

Physical Demands

Frequent standing and walking, occasional long periods of sitting, moderate bending, moderate energy requirements, and frequent fine motor skills. Looking at computer screen continuously for long periods of time. Hearing within normal range. Must be able to lift 50 pounds.

*Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is a drug and alcohol free workplace an an Equal Opportunity Employer.