Charter Communications/Spectrum Rep 1 Customer Care in Colorado Springs, Colorado
Start Date: June 26, 2017Onsite Hiring Event Tuesday, May 23rd from 10am-1pm & 4pm-7pm2221 E BijouSt Suite 101Use North Entrance facing BijouIt is highly encourage to completeapplication and online assessment prior to arrivalBring a copy of your currentresume, we will be interviewing onsite!Position Summary: The CharterSpectrum (formerly Time Warner Cable) West Region currently seekscandidates for Customer Service Representative for our Customer ServiceDepartment in our Colorado Springs customer service center. Please find belowa brief description of the essential duties and responsibilities required tofunction successfully in this position.Are you versatile and cool underpressure? Does your can do attitude prevail over a fast-paced variety ofcustomer concerns? Do you picture yourself a tech whiz? Then CharterCommunications is the place to be. We welcome and nurture such extraordinarytalent. Discover the most comprehensive training available plus tremendoussupport, incentives and a clear career path for growth all in a culture thatvalues and rewards performance.As a team member in our Customer Care Center,you will assist customers with requests ranging from scheduling appointmentsto billing and the sale of additional or bundled products. By providinginformation, options, and an unbeatable level of service you ll makecustomers happy today and going forward.Beyond a desire to enhance the totalcustomer experience, you are multi-talented and proficient. You must be opento working flexible schedules that may include weekends or late hours, andexperienced in a fast-paced customer facing setting.Charter Communicationsbelieves that by providing our employees with a complete array of benefits,we can help them take care of the people who matter the most, both at workand at home. You will receive a total compensation package that includesmonthly variable pay opportunities, generous benefits, and more. You llalso discover ample resources and encouragement that inspire careerprogression and help you grow at your own pace.Job Requirements:High SchoolDiploma or GED Required6 months or more customer service experience; 1 ormore years preferred6 months or more working with multiple softwareapplications; 1 or more years preferred6 months or more sales or retentionexperience preferred.6 months 1 year+ heavy volume phone experience in acustEmployer's Job# 195611BRPlease visit job URL for more information about this opening and to view EOEstatement.