Sonesta International Hotels Corporation Room Attendant-1 - R-0005177 in Colorado Springs, Colorado

Job Description SummaryThe Room Attendant (RA) works with the Housekeeping Management Team toclean guest rooms and public space areas, in accordance with time, productand placement standards to ensure total guest satisfaction.Job DescriptionDUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests andclients according to the SonestaG.U.E.S.T. standards.Respond to guest complaints, special requests and ensure corrective actionis taken to achieve complete guestsatisfaction.Clean and service assigned rooms or areas according to established standardsand procedures including makingbeds, dusting, vacuuming, cleaning and sanitizing bathrooms, removingtrash, etc. May include cleaning thekitchen area, room refrigerator, microwave, coffee maker, dishware, etc.Notify supervisor when service is completed so rooms may be sold or occupied.Report any room unable to beserviced to supervisor according to established procedures.When assigned to laundry, monitor laundry supplies and equipment to ensurethey are sufficient and in workingorder. Operate washers and dryers according to hotel standards andmanufacturers guidelines. Receive soiledlinens and inspect for damaged or stained items. Fold and store cleanlinens, report damages to supervisor.Minimize waste of supplies and amenities within all areas of housekeeping.May regularly assist with deep cleaning projects.Report needed repairs or unsafe conditions to supervisor.Handle all lost and found items according to established procedures.Promote teamwork and quality service through daily communication andcoordination with other shifts anddepartmental management.Ensure compliance with federal, state and local laws regarding health andsafety services.Perform other duties as assigned.QUALIFICATIONS AND REQUIREMENTS:Some previous housekeeping experience preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write fluent English is preferred; otherlanguages beneficial.Basic reading, writing and mathematical abilities are preferred.Frequently standing up, bending, climbing, kneeling, and moving aboutthe facility.Carrying, lifting or pulling items weighing up to 75 pounds.Will be required to regularly use commercial cleaning chemicals.Will be required to work mornings, evening, weekends, and holidays.BenefitsSonesta recognizes that benefits play a vital role in helping ensure thehealth and financial security of employees and their families. We offer avariety of benefits to our employees including:Health Benefits (Health & Dental Insurance)401(k) Retirement PlanVacationSonesta Hotels & Other Outlets DiscountsPaid HolidaysSick DaysEducational AssistanceEmployee Recognition ProgramsNewborn & Adopted Child LeaveSpousal & Domestic Partner LeaveLife InsuranceShort Term DisabilityLong term DisabilityEmployee Referral ProgramCredit UnionDirect DepositEmployee Activities & EventsWe are an equal opportunity employer. All qualified applicants will receiveconsideration for employment without regard to race, color, religion,sex, national origin, disability, protected veteran status, sexualorientation, gender identify, or any other characteristics required by law.Upon submitting your application, please ensure you complete a fullapplication in addition to attaching a resume. Incomplete applicationsreceived will not be considered.VEVRAA Federal ContractorRequest Priority Protected Veteran ReferralsEOE -Veteran /Disabled/Minority/AA/F/M/SO