WOW! Internet,Cable, And Phone (Knology, Inc) System Support Analyst II in Colorado Springs, Colorado
Summary:Responsible for solving organizational information problems. Additionalresponsibilities require analyzing the requirements and developing,modifying and maintaining the solutionsDuties & Responsibilities:Essential Duties and Responsibilities include the following but are notlimited to:* Writing Oracle PL/SQL scripts for Customer Care data presentation viareports and/or data mining* Performing scope definition, design, development, and user training* Collaborate with business process owners to identify opportunities;define business requirements, and design and implement solutions designed tomaximize efficiency and productivity* Perform Data validation and massaging to ensure accuracy and quality ofdata* Data mining for advanced analysis of data; presented in reports and/orinteractive auditing tools* Full life cycle project ownership from analysis to development to deliveryof audit solutions* The facilitation of tasks to understand the objectives of the businessowner, retrieval of data, organization of data into information,interpretation of data and its meaning, aggregation of large amounts ofdata, facilitation of business owners and leaders throughout the region tounderstand the data and results and making recommendations as appropriate* Performs other duties as assigned and requiredQualifications:To perform this job successfully, an individual must be able to perform eachessential duty satisfactorily. The requirements listed below arerepresentative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilitiesto perform the essential functions.Education/Experience:* College degree in Computer Science/MIS or equivalent experience* 2 to 3 years' experience of writing SQL and/or PL/SQL scripts* Ability to optimize query performance (sql tuning)* Excellent oral and written communication skills, with the ability toeffectively present information and respond to questions* Self-lead with the ability to multi taskComputer Skills:* SQL Server Reporting Services (SSRS) experience is a plus* Crystal Reports ver XI against Oracle 10g database* SAP 4.0 report utilities a plusPhysical Demands/Working Conditions:The physical demands described here are representative of those that must bemet by an employee to successfully perform the essential functions of thisjob. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.* Required to use hands to type, handle objects and paperwork* Required to reach and hold items at chest level or reach above the shoulder* Must be able to perform computer functions and operate routine officeequipment* Must be able to sit for extended periods of time* Must be able to travel for business purposes on an occasional basis* Regularly required to talk and hear* Required to use close vision and be able to focusWOW! is an Equal Opportunity Employer/Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity employerEqual Opportunity Employer Minorities/Women/Protected Veterans/DisabledEmployer's Job# 5000207298406Please visit job URL for more information about this opening and to view EOEstatement.