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Systems Support Engineer
Colorado Springs , CO
JOB ID: GCSD01131035
Responsible for specialized tasks in one or more of the following engineering disciplines:
•Writing, technical training, instructional design/development or help desk management.
Specifically these tasks may include:
•Creates, develops, plans, writes and edits operational, instructional, maintenance or procedures for paper, multimedia or web-based publication.
•Researches and translates technical information into manuals and/or web-based documents for non-technical and technical users.
•May document engineering processes and specifications.
•Recommends formats responsive to technical and customer requirements.
•Researches, organizes, writes, edits and produces original technical documentation.
•Develops, organizes and delivers technical training programs, related materials and/or interactive courseware for customer training.
•Plans, designs, implements and maintains computer/web-based training modules.
•Performs help desk services planning, analysis and implementation for customers involving equipment, personnel, scheduling, cost and productivity metrics.
•Associates degree with a minimum 8 years related experience.
•Knowledge of SATCOM, ILS, or counter communications technology.
•Must have an active Top Secret security clearance; and must be maintained.
Preferred Additional Skills:
•Proficiency in using Adobe FrameMaker desired.
•Excellent communication and management skills are required, as well as the ability to work harmoniously in a team environment with government customers and other contractors.
•Ability to produce clear and concise documentation of test data, and system performance using MS Word and Excel.
•Ability to work in a team environment and negotiate solutions among functional groups (Manufacturing, Mechanical Engineering, Software Engineering and others) is a key success factor.
•Experience with the following test equipment strongly preferred: Oscilloscope, Waveform Generator, Logic Analyzer Digital Multi Meter, Frequency Counter, and Digital Signal Analyzer.
This position requires a Top Secretclearance. In order to obtain a clearance you need to be a US Citizen and show proof of citizenship.
By submitting your résumé for this position, you understand and agree that Harris Corporation may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Education Bachelors (or equivalent work experience)
JobType Full Time
Locale USA - CO - Colorado Springs
Preferred Language English
Micro Code: GCS