ATS OnDemand Customer Success Specialist in Denver, Colorado
Located in Red Bank, NJ, ATS OnDemand is a fast-growing technology company looking to expand its dynamic, hard working, innovative and fun team of professionals. We have an immediate need for Client Success Specialist. Our employees enjoy rapid growth and development in multi-functional areas with exceptional training and onboarding. We want people with the stamina to be part of our next generation so we can make a footprint into the global market with our outstanding software.
A fast learner ready to start implementing clients immediately following the ATS OnDemand training model
Conduct Web based Training (Daily Webinars)
Supports clients through the implementation process
An individual with sales prowess who can identify upsell opportunities
Responsible for new customer engagement and all pre/post-implementation support
Delivers best practices as well as personalized recommendations to ensure customers maximize value from their investment
Establish and deepen relationships with clients by understanding their business objectives and providing exemplary support
Assist with Salesforce.com administration and data management
Regularly update Salesforce.com on all sales and case activity
Troubleshoot support issues, escalate as needed
Assist with training materials and marketing collateral as needed
Bachelor’s degree required
2-3 years of experience using an Applicant Tracking System, CRM tool, or any other SaaS web-based application
Up to 2 years Sales or Account Management background preferred
Enthusiastic team player with proven ability to prioritize, multi-task, and perform effectively under pressure
Exceptional communication skills – both oral and written skills, with a strong attention to detail
Stellar presentation skills, not afraid to speak in front of large audiences
Must have strong computer skills and be proficient with Microsoft and Adobe products
This position is located in our Red Bank, NJ corporate office and is not eligible for work sponsorship or relocation benefits.
ATSOnDemand is an EOE employer.
Keyword: Sales, Support, Product, salesforce, Implementation, Applicant Tracking, software training, recruiting
From: ATS OnDemand