ATS OnDemand Customer Success Specialist in Denver, Colorado

Job Descriptions:

Located in Red Bank, NJ, ATS OnDemand is a fast-growing technology company looking to expand its dynamic, hard working, innovative and fun team of professionals. We have an immediate need for Client Success Specialist. Our employees enjoy rapid growth and development in multi-functional areas with exceptional training and onboarding. We want people with the stamina to be part of our next generation so we can make a footprint into the global market with our outstanding software.

  • A fast learner ready to start implementing clients immediately following the ATS OnDemand training model

  • Conduct Web based Training (Daily Webinars)

  • Supports clients through the implementation process

  • An individual with sales prowess who can identify upsell opportunities

  • Responsible for new customer engagement and all pre/post-implementation support

  • Delivers best practices as well as personalized recommendations to ensure customers maximize value from their investment

  • Establish and deepen relationships with clients by understanding their business objectives and providing exemplary support

  • Assist with Salesforce.com administration and data management

  • Regularly update Salesforce.com on all sales and case activity

  • Troubleshoot support issues, escalate as needed

  • Assist with training materials and marketing collateral as needed

Required Experience:

  • Bachelor’s degree required

  • 2-3 years of experience using an Applicant Tracking System, CRM tool, or any other SaaS web-based application

  • Up to 2 years Sales or Account Management background preferred

  • Enthusiastic team player with proven ability to prioritize, multi-task, and perform effectively under pressure

  • Exceptional communication skills – both oral and written skills, with a strong attention to detail

  • Stellar presentation skills, not afraid to speak in front of large audiences

  • Must have strong computer skills and be proficient with Microsoft and Adobe products

This position is located in our Red Bank, NJ corporate office and is not eligible for work sponsorship or relocation benefits.

ATSOnDemand is an EOE employer.

Keyword: Sales, Support, Product, salesforce, Implementation, Applicant Tracking, software training, recruiting

From: ATS OnDemand