Hospital Corporation Of America (HCA) Registered Nurse Access Center in Denver, Colorado
Job Code: 03174-65714 Full-time Nights (rotating weekends) JOB TITLE: RN Access CenterGENERAL SUMMARY OF DUTIES: Responsible for coordinating direct admissionsand hospital transfers to an appropriate HCA/HealthONE Denver hospital.Coordinate ambulance transfers from the HCA/HealthONE Denver hospitals toother facilities and post acute care providers.SUPERVISOR: Access Center Director DUTIES INCLUDE BUT ARE NOT LIMITED TO: Work as a consumer-responsive transfer and transport call center,respond to all callers with the aid of a computer and database of serviceprofiles, and approve clinical protocols and healthcare information. Use and follow specific protocols, policies, procedures, andestablished resources. Work collaboratively with team members ensuring appropriate patientadmission. Accept all hospital transfers. Must be proficient in EMTALA. Consult with on-call physicians on patient care and advise whenappropriate. Establish and maintain a high degree of awareness and knowledge ofhospitals medical staff, services, and special programs. Assist in data collection, monitoring, evaluation, and analyzing oftriage problems for the purpose of developing and implementing protocols,policies, and procedures. Exhibit excellent customer relationship skills, including telephone andpersonal contact with all of the call center s customer groups (i.e.physicians and their office staffs, callers, and fellow employees). Maintain composure and customer service oriented communication withchallenging callers. Practice and adhere to the Code of Conduct philosophy and Missionand Value Statement. Other duties as assigned. EDUCATION Graduate from an accredited nursing school required. BSN preferred.EXPERIENCE Minimum 5 years of progressive nursing experience. ICU and ED background preferred.CERTIFICATE/LICENSE RN License in the State of Colorado required. Last Edited: 09/08/2017Employer's Job# 03174-65714Please visit job URL for more information about this opening and to view EOEstatement.