Colorado State Administration Unit Supervisor in Denver Metro, Colorado

Administration Unit Supervisor



Administration Unit Supervisor


$4,144.00 Monthly


Denver Metro, CO

Job Type

Full Time


Department of Health Care Policy and Financing

Job Number



7/24/2017 11:59 PM Mountain

  • Description

  • Benefits

  • Questions

Department Information

Health Information Office

Make a difference-Join HCPF by improving health care access and outcomes for the people we serve while demonstrating stewardship of financial resources.

The Department of Health Care Policy and Financing (Department) offers a competitive benefits package to include the Public Employees Retirement Account (PERA), 401k/457, health/dental insurance options, 10 holidays, accrual of paid sick and vacation/annual time. The Department is also centrally located; offers affordable ECO passes; has a fitness center on-site; and a variety of discounts on services and products are available to state employees through the State of Colorado's Work-Life Employment Discount Program. The Department also encourages employees to take advantage of advanced education and offers reduced college tuition through CSU Global for their employees. This Department is a "Tobacco Free Workplace".

The Health Information Office develops, implements, and maintains the Department's Health Information Technology (Health IT) and related Information Technology (IT) infrastructure, while coordinating with the Governor's Office of Information Technology and other stakeholders on HIT and IT projects that impact the Department. Major responsibilities of the Health Information Office include enhancing and maintaining the Department's health care claims payment system (Medicaid Management Information System or MMIS) and client eligibility system (Colorado Benefits Management System or CBMS) by developing requirements documentation, reviewing detailed system design approaches, proposing systems solutions to program staff and implementing systems solutions to support Department initiatives. In addition to aligning the Department's infrastructure, this Office creates a foundation for emerging Health IT solutions that will be necessary to implement the Department's transformational vision for the future of Medicaid.

Description of Job

This position manages three fulltime administrative staff in support of the Health Information Office. This position is the HIO lead for office administrative projects, solutions, and logistics. Position is responsible for providing organizational support for the HIO supervisors, managers, and directors with navigating the hiring process, and training of new employees. Position creates tools and processes to guide and prepare new employees with Department and HIO protocols.

The position distributes assignments to HIO administrative support staff, oversees the workloads and is responsible for the work product. Position creates materials and establishes work processes to improve the overall administrative support for the HIO management team and staff. This position has the authority to make decisions within the limits and objectives set by the Eligibility Division Director and the technical guidelines of a program or professional subject area without prior approval.

Position coordinates with various sections within the Department to maintain and improve the day to day operations of the HIO. Position aligns the office and management team in the development and implementation of business processes while ensuring compliance of departmental policies and procedures. Position oversees and manages the Office in the following areas: oversees Health Information Office operational, office, training, and supply budgets; accounting and purchasing transactions; facility needs and requests; employee timekeeping; records management; job aids and process flows; training requests; travel requests; office events; HIO SharePoint site pages; organizational charts; web publishing; and telephone and written inquiries from internal and external parties.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications

Three years of general clerical or administrative service experience. Two or more years of supervisor/management experience.


College, university or non-correspondence business school course work may substitute on a year-for-year basis for up to two years of the general experience but not for the specific experience. At the agency's discretion, demonstrated proficiency on position competencies may substitute for the required experience.


  • Professional experience with handling confidential personnel and financial documents;

  • Strong attention to detail and accuracy;

  • Proven ability to independently manage multiple assignments, priorities, and projects in a fast-paced environment;

  • Creativity and innovation including the ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to resolve problems for the given topic;

  • Ability to set and prioritize workload, develop a work plan with tasks, time frames, milestones, resources, and dependencies;

  • Strong communication skills, verbal and written; and

  • Ability to be self-motivated and self-directed, while possessing the ability to work in a team environment.

DEFINITION OF PROFESSIONAL EXPERIENCE: Work that involves exercising discretion, analytical skill, judgment, and personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.


  1. All positions at HCPF are security sensitive positions and require that the individuals undergo a criminal record background check as a condition of employment.

  2. Employees who have been disciplinarily terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.

Appeal Rights:

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State

Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at

A standard appeal form is available at: If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

Address Confidentiality Program:

If you are covered by the Address Confidentiality Program, CRS 24-21-201 through 24-21-214, please notify the HR office or analyst listed on this announcement so that you are provided the appropriate time extension for notifications provided by U.S. mail. The extension allowed under this program applies only to U.S. mail notifications that include a deadline of 10 days or less.

Applications will be reviewed to determine if you meet the minimum qualification for the position. If it is determined that you meet the minimum qualifications, your application will also be used as part of the comparative analysis process to identify a top group for further consideration. Be sure your application specifically addresses the requirements as listed in the minimum qualifications. Address your specialized experience, work products, and accomplishments as they relate to the position duties and minimum and preferred qualifications. Attach additional pages if necessary to fully explain your experience and accomplishments.

Failure to submit properly completed documents by the closing date of this announcement will result in your application being rejected.

Technical Help:

If you experience difficulty in uploading or attaching documents to your online application, call NEOGOV technical support at 877-204-4442 anytime between 6:00 a.m.-6:00 p.m. (Pacific Time). Failure to submit properly completed documents by the closing date of this announcement will result in your application being rejected.