StarTek Customer Support Representative in Greeley, Colorado

Are you looking for a work environment that is growing, thriving and has apassion for people? Do you want a career that will take you places and giveyou new experiences? Are success, personal growth and fun on your list ofmust haves?If you've answered yes to these questions, apply to join StarTek--A globalleader in the Business Process Outsourcing industry! We are able to deliveraward-winning quality results through our people, processes, and passion.When you succeed, we succeed. We take the time to look for individuals whohave a heart for customer service, a promise of employee contribution, andthe potential to grow with our company.It's not WHAT we do that makes StarTek different; but rather, HOW we do it.POSITION OVERVIEW: This position is responsible for supporting clientsthrough live chats and troubleshooting their specific wireless internetproducts/services. Delivers world class customer support while beingempowered to make the customer happy!Job Duties and Expectations:Respond to customer inquires regarding service, warranties, billing,equipment, features, activations, and/or changes to account information.Utilize internet tools to best support customer inquiries. Inform customersabout services available and assess customer needs.Handle customer problems related to product function or equipmentGather information, research/resolve inquiries and log customer calls.Qualifications/Experience:3+ Months customer service experienceSelf starter/motivated and has a passion for helping customers