StarTek Technical Customer Service in Greeley, Colorado
Are you looking for a work environment that is growing, thriving and has apassion for people? Do you want a career that will take you places and giveyou new experiences? Are success, personal growth and fun on your list ofmust haves?If you've answered yes to these questions, apply to join STARTEK--A globalleader in the Business Process Outsourcing industry! We are able to deliveraward-winning quality results through our people, processes, and passion.When you succeed, we succeed. We take the time to look for individuals whohave a heart for customer service, a promise of employee contribution, andthe potential to grow with our company.It's not WHAT we do that makes STARTEK different; but rather, HOW we do it.POSITION OVERVIEW: This position is responsible for responding to customerinquiries and concerns. Explain company products/services and the ability torecommend various products/services to meet the customer's needs. Ensurescustomers receive efficient and courteous service. Work is performed underdirect supervision.Job Duties and Expectations: Answers telephone and provides information/assistance to customers. Checks mail, fax and email to provide customer assistance. Operates computer/on-line guidelines for the purpose of responding tocustomer inquiries.. Communicates with customer on the phone or via written correspondence toresolve concerns. Resolves customer issues on the first call/contact whenever possiblewithout having to transfer caller.Qualifications/Experience:Three (3) months of customer service experience is preferred.