Goldstone Partners, Inc. IT Support Specialist in Greenwood Village, Colorado
Akamai Systems Consulting (akamai (ah-kah-MY). Smart, intelligent)is a Colorado based consulting firm specializing in the delivery ofcomputer, network and systems consulting services to small businesses. Byapplying a forward looking approach to their work, Akamai is able to helpbusiness systems run efficiently today, and plan for future growthcreating a true partnership with clients.As a key member of our small and mighty team you thrive in an environmentwhere you are helping our clients make the most of their technologyinvestment. You are energized by tackling the unknown and your ability tosniff out the root cause of an issue is remarkable. You understand that yourtechnical skill is important but that s only part of the equation. Afterthe equipment is working you enjoy making sure the people are happy andproductive as well.How you ll spend your day: Working alongside your clients in the Denver Metro area to identify,assess, maintain and repair the technology that makes their work happen As the technology expert, you ll support desktops, mobiledevices, servers and network infrastructure. Since computers don t alwaysbreak between 9 and 5 you ll probably get to handle some after-hours work as Resolving of system and/or network issues in accordance with companybest practices and to the complete satisfaction of our clients. Identifying ways to improve our clients' systems and infrastructure creative thinking with an eye on business value. Keeping your eyes open for opportunities to expand our business inthe line at Wahoo s or at your kids soccer game on the weekend. Youbelieve in our work and like talking to people about it!What you ll bring to the table: Associate Degree in computer related field or a combination ofeducation/experience 3+ years of computer and networking support experience A passion for delighting users the ability to walk with them througha problem efficiently and professionally, systematically resolving the issue Previous experience as a consultant for small and medium-sizedbusinesses highly desirable Industry certifications that you are proud of MCSE, A+,Network+, Cisco are all helpful Strong working knowledge of Windows 7/8/10, Server 2010 through2012 R2, Microsoft Office 2010-2016, Exchange 2010 2013 and Office365Adminis Proficient working knowledge of networking protocols and commonly usedtechnologies Unbelievable troubleshooting skills and patience Incredible interpersonal communication skills while working with clientsand vendors/tech support Wonderfully organized in your office and in your mind Fiscally responsible with strong time management discipline youtreat every client dollar as if it were your own. An eagerness to make your customers happy and support your team Valid driver s license, reliable transportation and a clean driving recordWhat you ll enjoy as an Akamai professional: A competitive salary and benefits Bonuses based on happy clients, efficient delivery and billable hours Car Allowance, state of the art technology, training reimbursement Career Development, professional growth and the satisfaction of seeingour company become THE premier provider of small business IT in ColoradoGoldstone Partners is helping this small and successful team of professionalsfind a talented engineer who wants to join our high performing team! Pleasesend your resume to us directly at firstname.lastname@example.org.Principals only please. Unfortunately we are unable to support relocation orsponsorships at this time.