Wagner Equipment Co. Parts Counter Sales - Hayden in Hayden, Colorado

Company., the Caterpillar dealer for Colorado, New Mexico andfar west Texas, is seeking applications for a Parts Counter Sales person.The Parts Counter Sales person is responsible for the sale of parts tocustomers in the Parts Counter area, exhibiting strong parts knowledge andcustomer service skills.ESSENTIAL FUNCTIONS AND BASIC DUTIESAdministrative:Receives phone-in and walk in customers' request for partsLocates parts for customers on various machines, CAT, and other brands weserviceFinds parts using automated systemMaintains good notes, organized desk for easy and quick access to informationMaintains warranty credits/inspections and Warranty return processesPulls ordersProcesses Customer and Shop order credits and quotesOrganizational:Puts proper notes on orders for backorder analysts to process backordersEnsures proper shipping instructions are placed on ordersWorks cooperatively with fellow team members to accomplish warehouse/partsgoalsFunctions as the liaison to the Service Shops for parts backordersInterpersonal:Answers phone calls as a primary responsibility in a prompt and professionalmannerHelps fellow counter personnel find parts information more efficientlyAssists the supervisor in projects when called uponHandles on-call duties, assisting customers after hoursSales:Appropriately suggests the purchase of additional items when selling a partProvides leads to PSSR's, Service shops, etc.Technical:Relays proper parts technical information when necessaryDirects customers to the proper service techs, when more information is neededESSENTIAL JOB REQUIREMENTSMinimum Education Required: High School Diploma or GEDMinimum Experience Required: One or more years working with partsRequired Skills and Competencies:Data EntryOrganizational SkillsTelephone SkillsCommunication SkillsSafety KnowledgeMath SkillsReading / Writing SkillsProduct KnowledgeReasoning SkillsOther relevant information: Other duties as assigned by ManagerCompany offers great benefits including medical/dental/vision insurance,401K, tuition reimbursement and more.Company is an EEO/AA/Veterans/Disabled employer.For more information, or to apply now, you must go to the website below.Please DO NOT email your resume to us as we only accept applications throughour website.