Things Remembered Assistant Store Manager in Lone Tree, Colorado
MORE INFORMATION ABOUT THIS JOB: OVERVIEW:THINGS REMEMBERED ASSISTANT STORE MANAGERS ARE RESPONSIBLE FOR ASSISTING THESTORE MANAGER FOR ALL OF THE ASSETS OF THE STORE (CASH, INVENTORY,EQUIPMENT) AS WELL AS IN CHARGE OF A STAFF (3-15 EMPLOYEES) IN THEABSENCE OF THE STORE MANAGER. OUR ASSISTANT STORE MANAGER S MAINRESPONSIBILITY IS TO ENSURE THAT THE STORE MEETS SALES AND FINANCIAL TARGETSWHILE MAINTAINING FULL COMPLIANCE WITH A VARIETY OF OPERATIONAL CONTROLS. RESPONSIBILITIES (ESSENTIAL FUNCTIONS): * *Assist the Store Manager in achieving sales and other financialtargets. Must be able to analyze and understand financial goals/reports andtrack both individual and store results. * *Assist the Store Manager with interviewing, hiring, and trainingemployees (staff of 3-15) according to company guidelines * *Supervision of employees engaged in sales work, production, takinginventory and reconciling cash and sales receipts. * *Demonstrates success in selling. Uses selling techniques such asadd-on sales and describing engraving information to customers to enhancesalesmanship and reach store and individual sales goals. This requiresconstant standing and walking to work with customers and show themmerchandise. * *Is proficient in the basic skills of store operations: engraving;performance of all register transactions; and equipment maintenance. Thisrequires constant standing at the register and equipment as well as occasionalsquatting and kneeling. Ensure teammates are properly trained in these duties. * *Participate in store activities of stocking, processing incoming andoutgoing merchandise shipments in a timely manner. This requires constantstanding and walking, occasional squatting and kneeling, frequentlylifting & carrying up to 10 lbs and occasionally 11-30 lbs as well asfrequently climbing a 3 foot ladder working with arms overhead andoccasionally using a 3-10 foot ladder to work with arms overhead. * Plans/prepares work schedules, managing to required payroll hours. * Responsible for motivating/managing staff to ensure store is in legalcompliance, and that employee relations issues are handling appropriately inthe absence of the SM. * *Coordination of sales promotions/merchandise displays. Maintains aclean, visually appealing store to company guidelines. This requiresfrequent walking, standing, squatting, kneeling, lifting andcarrying, and working with arms overhead to prepare displays. * Creates a store environment that ensures great customer services.Resolves all customer complaints. * *Responsible for physical security of the store and off-site storagelocations including locks, shipments and cash. * *Responsible for daily balancing of cash, nightly bank deposits andensuring staff is in compliance. * *Responsible for twice annual comprehensive physical inventories.Maintains accurate inventory results throughout the year by analyzing weeklyshipment reports and merchandise transfers * *Work single coverage (*Essential Functions) QUALIFICATIONS: * Complete required Assessment (presented at the end of application) * Previous experience as an assistant or supervisor in a retailenvironment * Minimum of 2 years of retail experience in a mall-based environmentwith single coverage * Selling experience * Excellent Organizational and planning skills * Demonstrates effective interpersonal skills and the ability tocommunicate verbally in a clear, audible, and grammatically correct manner * Ability to listen, read, and accurately transcribe and verifycustomer message specifications onto engraved merchandise * Relates to all customer segments and creates a good first impression * Good negotiating skills * Good influence, persuasion, and problem resolution skills * Investigative * Strong eye for Visual Merchandising * Ability to work unsupervisedThings Remembered, Inc. is proud to be an Equal Opportunity/AffirmativeAction employer.