Sears, Roebuck And Co. Consultative Sales Consumer Electronics in Thornton, Colorado

Jobs in this category are responsible for: selling and servicing customerswithin one or more departments including Electronics; maintaining knowledgeof products and using this knowledge to assist and educate customers onoptions available; providing customer assistance; and delivering apositive customer shopping experience. In general, pay for jobs in thiscategory is based on a fixed hourly rate of pay.* Takes ownership forenhancing the customer experience * Partners with selling and sales supportassociates to provide superior customer service (i.e., assist customers,answer phones) * Leverages technology in order to facilitate the customerexperience * Completes customer transactions accurately and efficiently atpoint-of-sale * Executes consistent operational and selling processes(i.e., credit application process, ratchet repair program) * Optimizescredit, gift card, Shop Your Way Rewards and multi-channel opportunities(and, where applicable, Protection Agreements, Merchandise ReplacementAgreements, and other miscellaneous income opportunities) * Educatescustomers on our Satisfaction Guaranteed return policy; * Assists inresolving customer issues * Assists with merchandise support tasks (i.e.,fitting room maintenance, straightening merchandise) during non-peak hours* Adheres to merchandise protection standards * Uses basic internet navigationto access and print information/reports * Performs other duties as assigned* Basic reading, arithmetic, writing and oral communication skills * Basicinternet navigationEOE Minorities / Females / Protected Veterans /Disabled img height=1 width=1 border=0src=http://searsholdingcorporation.contaEmployer's Job# 54532480Please visit job URL for more information about this opening and to view EOEstatement.