Vail Resorts Asst Mgr: Level I Store - Icebreaker Merino - Full-Time Year-Round - Vail Village - Vail, CO in Vail, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

POSITION SUMMARY : To assist the Store Manager in all staff, operational and merchandising functions of the store to attain maximum profitability, productivity and a world - class guest experience. Provide proper training and establish a cohesive team that will cultivate pride and professionalism.


  1. Generate sales. Bring a genuine sales attitude to work.

  2. Assist Store Manager in maintaining an enthusiastic and professional standard of guest service.

  3. Provide resources so that employees are properly trained in POS, product knowledge, guest service, resort information and sales generation. Communicate effectively with the Manager and Team.

  4. Role models and administers Company policies and guidelines.

  5. Assist Store Manager in communicating Company values and goals to the employees.

  6. Assist Store Manager in monitoring and controlling a daily payroll budget and monitor audits.

  7. Execute and maintain merchandising and cleanliness standards (i.e. sized, folded, visually exiting, dusted and vacuumed)

  8. Manage inventory control (i.e. cycle counts, loss prevention) and meet inventory goals.

  9. Enforce company cash handling policies and procedures.

  10. Recruit and maintain a quality core staff.

  11. Manage operational budget (i.e. payroll, sales, margin and capital expenditures)

  12. Remain current on new industry products and trends. Demonstrate knowledge of products. Align yourself with the Icebreaker Brand and maintain the Icebreaker name.

  13. Protect Company assets through loss prevention techniques.

  14. Conduct disciplinary actions as needed.

  15. Create a rewarding environment in which to work, generate a team atmosphere. Have fun while you work.

  16. Maintain all Company paperwork according to policies and standards (i.e. human resources, sales audit, rental forms and payroll)

  17. Have a love for the outdoors and products we sell.


  • 3 years of outdoor industry retail sales - highly preferred

  • Supervisory experience - required

  • High school diploma or equivalent - required

  • Previous outdoor industry experience - highly preferred

  • Proficient in Microsoft Office applications - highly preferred

  • Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required

  • Excellent communications skills both written and verbal

  • Self-motivated with the ability to multi-taskBenefits:

  • Medical, Dental, Vision and Prescription Drug plans

  • 401 (k) Retirement Plan

  • Free ski and snowboard pass to our world-class resorts

  • Employee discounts at our retail stores

  • Employee Assistance Program (EAP)

  • Auto, Home and Pet Insurance

  • Excellent training and professional developmentWe’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Someone who wants to better themselves and in turn better their surroundings. Are you ready to Do Good, Have Fun and bring the experience of a lifetime to our guests? If so, then the Assistant Manager position at Icebreaker is the one for you!

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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