Hanger Prosthetics & Orthotics, Inc. Medical Office Administrator in Wheat Ridge, Colorado

Medical Office AdministratorAll times are in Central Daylight Time.Job ID 2016-11456# Positions 1Job Location US-CO-Wheat RidgePosted Date12/14/2016Category Administrative/ClericalOverview:With a mantra of Empowering Human Potential, Hanger, Inc. is the world'spremier provider of orthotic and prosthetic (O&P) services andproducts, offering the most advanced O&P solutions, clinicallydifferentiated programs and unsurpassed customer service. Hanger's PatientCare segment is the largest owner and operator of O&P patient care clinicsnationwide. Through its Products & Services segment, Hanger distributesbranded and private label O&P devices, products and components, andprovides rehabilitative solutions to the broader market. Built on the legacyof James Edward Hanger, the first amputee of the American Civil War,Hanger is steeped in 150 years of clinical excellence and innovation with avision to be the partner of choice for products and services that enhancehuman physical capability. Collectively, Hanger employees touch thousands oflives each day, helping people achieve new levels of mobility and freedom.Hanger, Inc. is an equal opportunity employer -female/minority/disability/vet.Position Summary: Medical Office Administrator will provide the highestlevel of customer service to patients, fellow employees and referral sourcesthrough the coordination and administration of the "front office"activities. Typical responsibilities include all aspects of the clinicadministrative operations from scheduling appointments, validating insuranceand payment authorization, inputting claims, processing payments,performing account collections, conducting billing research and respondingto telephone inquiries. Ensure billing for all services provided isaccurate, timely and fully documented. Provide efficient cash collectionthrough excellent reimbursement practices while ensuring compliance withrelevant laws, regulations and established Company policies and complianceprogResponsibilities:Depending on the operational requirements and size of the Hanger Clinic,this position may include some or all of the functions or roles listed below:Patient Check In:Responsible for all aspects of patient appointmentscheduling, insurance verification, creation of new patient charts andmaintenance of patient records in accordance to Hanger compliance policies,scanning and filing patient documents, ensuring complete and accurateinformation, managing incoming phone calls, timely completion of allassigned tPatient Check Out:Provides administrative support for all aspects of closinga patient visit including obtaining insurance authorization, providingfinancial counseling for patients, posting over the counter (OTC)payments, timely completion of all assigned tasks, mail forwarding tasksand daily document research on an electronic health/medical record system,coordinating with clinical staff in managing in progress services,scheduling return appointments, reviewing and managing incoming documentsand tasking to appropriate parties to outstanding requests for information.Billing:Reviews charge information to ensure accuracy per payerrequirements; makes corrections as needed. Manages services in progress andupdates to accounts receivable (AR) once items are delivered,maintaining AR levels over 120 days at or below target level. Responsible forreviewing claim edits and resolving them, working claim rejections anddenials, performing voids and corrections as necessary. Responsible forsubmitting clean and accurate claims; accurate completion of patient chartrequired elements Timely completion of all assigned tasks. Generating reportsto ensure that claims are processed within timely filing limits. Will also runclaim edit metrics to determine the type of edit issues that are recurring toaid in future training.Collections:Manages the accounts receivable and collections process;timely completion of all assigned tasks. Assumes responsibility formaintaining company mandated collection stand