East West Destination Hospitality Front Desk Agent - Highlands Lodge in Avon, Colorado

The Front Desk Agent performs all duties of the front office, including butnot limited to the check-in/out of guests (which will require informationsharing and cash/credit card handling), answering telephones,responding to and resolving guest requests, performing arrivalinspections, and assisting with the opening and closing duties. The 3rdshift Front Desk Agent will be responsible for overnight coverage of the frontdesk and must be able to work independently.Other essential duties include: Greet all guests and owners in a professional, courteous and informativemanner. Handle the check in/check out process for all rental guests and guestsof owners. Be able to assist and complete full and day of inspections Be able to assist PM staff and handle most minor home issues Answer phone professionally and courteously, respond to guest requestsaccordingly. Work with Rental operations and PM staff to resolve guest issues Be familiar with reservation policies and procedures in order to answerbasic questions Prepare guest arrival packets with all necessary information Be familiar with the area and services offered, and share informationupon request. Act as liaison between guest and all other departments Ensure that EWR standards of service, Front office policies andprocedures are followed.Location: Highlands Lodge- Beaver Creek, CO.Start Date: 12/1/2017Employment Type: Full Time & Part Time, SeasonalSchedule: Varies, some weekends sand evenings required.Pay: $16/hr.EOE