Tecomet Sr. IT Support Specialist in Boulder, Colorado

JOB SUMMARY:The Senior IT Support Specialist will ensure computer related functions withinthe company are operating at high levels of availability and that the securityof supported business systems and applications is satisfactory. Thisindividual will also provide adequate training to meet the daily operatingneeds of the company as well as the companies long term needs within computerrelated and manufacturing technologies. This individual is responsible forindependently managing, monitoring and reporting on complex systems andprocesses. This individual will act as the Disaster Recovery Team Leader onsite to ensure continuity of data and systems, as well as act as theSarbanes Oxley team leader ensuring all required controls are being monitoredand met. The Senior IT Support Specialist may act as a Site Lead for theOperations team at the facility he/she resides in; ensuring support issuesare being assigned/completed in a timely manner.ESSENTIAL FUNCTIONS:* Site IT Lead Person (if assigned)* Site Disaster Recovery Leader* SOX Team Leader (sites that apply, as required)* Works with vendors for pricing and availability of equipment, sizing,materials, and labor* Recommends innovative ideas, processes and/or procedures forenhancements, and modifications to improve existing systems* Performs analysis to review current metrics and identify successes,discrepancies and opportunities for improvement* Provides general advice and specific recommendations to leadership on keyareas of expertise* Takes responsibility for the planning and execution of large projects;serves as principal point of contact on multiple complex projects or programs* Conducts individual project reviews, as required, to assess overallproject quality, efficiency and compliance with requirements* Perform s sophisticated troubleshooting and analysis; resolves difficultissues escalated from lower levels of the organization* Provides quick response time to prioritize and analyze problems and providecustomer support* Troubleshoots system management to maximize computer uptime* Installs software/hardware to empower users to better accomplish their jobs* Simplifies operational practices to remove non-value added steps* Ensures software and systems are available to quickly get users onto thenetwork* Manage imaging fleet, including printers and scanners.* Maintains Information Technology systems documentation using applicationssuch as OneNoteKNOWLEDGE, SKILLS AND ABILITIES:* Education, Certifications, and Work Experience* Bachelor s Degree or equivalent; or three to five years relatedexperience and/or training or equivalent combination of education and training* Recommended: Microsoft Certified System Administrator - MCSA* Computer hardware and setup* Operating systems such as; Windows XP, 7, 10, Server 2003, 2008,2012, VMware* Database environments* Software applications such as; MS-Office, Symantec EndpointProtection, CA ARC Serve or comparable backup solution* Local area networking* Scheduling work to achieve department goals* Customer focused environment* Service Desk experience* Data processing* Telco communicationsPersonal Attributes:* Strong organizational skills* Verbal and written communication and listen skills* Ability to prioritize and multi-task* Strong problem solving and evaluation skills* Process improvement* Project management* Good interpersonal skills* Analyze communications* Abili ty to adapt to technical changes in the market place* Improve process of information flow* Keep current with new technologies and changing work methods* Maximize opportunities for the business* Meet goals and objectives set for departmentWorking Conditions:* Very frequent 20 + hours per week: - Walking - Hand dexterity keyboarding, seeing - Office environment - Factory environment - Talking - Moving around from computer to computer and building to building as neededto work on issues* Frequent 8 to 20 hours per week: - Working overtime - Flexibility to get into tight places - L