Flow Digital Marketing Apprenticeship in Denver, Colorado
Who We Are:Flow is a content marketing and live chat agency. Our mission is to createdigital marketing apprenticeships that prepare highly-motivated,under-skilled talent for digital marketing careers.What You Will Do:An apprentice will spend part of their time working as a live-chat agent,part of their time studying, and part of their time training on contentmarketing with master talent. This apprenticeship is a 2-year paid programthat's designed to upskill highly motivated individuals with the digitalmarketing skills they need to enter the workforce with jobs paying $40k ormore. This is a unique benefit to working with Flow we continue youreducating while you work.Who You Are:--Required Occupational Competencies-- English Language: Know the meaning and spelling of words and propergrammar. Customer Service: Assess needs and meet quality standards for customersatisfaction. Computers: Knowledge of online and desktop applications that includechat, email, knowledge base, word processing, files and folders, andother systems.--Required Foundational Competencies-- Service Orientation: Actively looking for ways to help people. Time Management: Develop specific goals and plans to prioritize,organize, and accomplish your work, observing and respecting the time ofothers--Preferred Occupational Competencies-- Administration: Knowledge of word processing, managing files andrecords, designing forms, and other office procedures. Management: Knowledge of business and management principles involved inplanning, production, resource allocation, leadership technique, andcoordination of people and resources. Marketing: Knowledge of principles and methods for showing,promoting, and selling products or services. Psychology: Knowledge of human behavior, motivation, andperformance; understanding individual differences in ability,personality, and interests.--Preferred Foundational Competencies-- Critical Thinking: Using logic and reasoning to identify the strengthsand weaknesses of alternative solutions, conclusions or approaches toproblems. Oral Comprehension: Listen to and understand information and ideaspresented through spoken words and sentences, be aware of others'reactions and understand why they react as they do. Reading Comprehension: Understand written sentences and paragraphs inwork related documents, use logic and context to extract meaning. Social Perceptiveness: Being aware of others' reactions andunderstanding why they react as they do. Writing: Communicate effectively in writing as appropriate for the needsof the audience; ability to write cohesive, long-form content to convey aspecific message.Example Activities:1. Live Chat Assist website visitors, greet them, ask and answer questions, andset appointments. Help with the use of a client's product or service.2. Content Marketing Conduct keyword research based on content pillars. Create quarterly editorial calendar for content marketing. Write weekly blog articles, white papers, and case studies. Create social assets for blog articles, white papers, and case studies. Publish content on website. Schedule social media statuses across all platform. Use Google Analytics, Search Console, and 3rd-party tools to generatemonthly reports.Required Certifications High School Graduate: Must have completed high school in order to apply. Typing Speed: Able to type a minimum of 60 WPM, error free(www.typingtest.com). Job Details Location: Work remotely from home office in an interruption-freeenvironment. Work environment: reliable high-speed internet, your own computer and phone. Full-time position: Able to work 40 hours each week. Compensation: Year 1: $10.20/hour - You'll earn pay increasesand progressive levels of responsibility each year 4,000 hours of paid on-the-job learning. Certification: Become Professional Digital Marketing Certified from theAmerican Marketing Association.Equal Opportunity Employer: Minority / Female / Disability / Veterans.