Blood Systems Incorporated Telerecruitment - Donor Scheduling - 18342 in Denver, Colorado

PRIMARY PURPOSE:Under direct supervision, this position is responsible for achieving goalsfor recruiting existing and potential donors by telephone and scheduling themto donate at an in-center location or area blood drives. This position isresponsible for conversion of whole blood donors to automated procedures.DUTIES AND RESPONSIBILITIES:Performs all assigned duties in compliance with internal SOPs and externalregulations. Brings compliance issues to the attention of management.Assures quality customer service to all customers.Schedules appointments with existing and/or potential blood donors for wholeblood, platelet and other related automated donations.Converts existing whole blood donors to automated procedures.Confirms scheduled appointments with donors.Responds to donor questions; elevates to appropriate staff, as necessary.Obtains and updates donor information (e.g. demographic and deferralinformation) in center call lists.Performs data entry of donor comments and demographic updates into thecomputer system.Performs basic clerical duties.Performs all other duties, at the discretion of management, as assigned.VEVRAA Federal ContractorRequest Priority Protected Veteran ReferralsEOE -Veteran /Disabled/Minority/AA/F/M/SO