Sister Carmen Community Center Intake Specialist in Lafayette, Colorado
The Intake Specialist is responsible for meeting with individuals andfamilies in need of food bank resources. The Intake Specialist will assistthem with accessing the food bank, as well as connecting them with otherrelevant services within Sister Carmen Community Center and the community atlarge. This position is the primary point person for data collection,entry, and maintenance into county-wide database, Boulder County Connect.1. Meet with families on a regular basis to provide food bank access andcollect updated demographic information.2. Collect all required information for input into Boulder County Connect(BCC) software.3. Complete thorough documentation of all work done with participants inBoulder County Connect performance management software4. Participate in monthly supervision, staff and team meetings.5. Connect families with appropriate community resources and referrals.6. Work closely with various Boulder County Housing and Human Servicesprograms and other community based organizations.7. Work closely with the Individual and Family Advocacy team to communicateabout mutual participants.8. Assist participants on the food bank floor.9. Collaborate with Food Bank Manager and food bank volunteers to ensureparticipant needs are communicated and met.10. Conduct outreach to food bank participants to inform them of upcomingclasses and training opportunities at the center.11. Remain dedicated to regular continuing education opportunities.12. Other duties as assigned that relate to participants intake operations.13. Adheres to and upholds safety workplace practices; demonstratesresponsible use of SCCC Information Technology equipment and adheres to SCCCIT protocols.14. Other duties as assigned that relate to participants intake operations.1. A minimum of 1 year job related experience in the human services field.2. High School diploma or GED.4. Ability to plan, organize, prioritize and multi-task.5. Flexible, proactive, adaptable and able to work in a fast-paced,changing environment.6. Strong computer skills with a willingness to learn new programs anddatabases.7. Must be able to work with a diverse workgroups and serve families withdiverse economic, social, racial and cultural backgrounds.8. Strong interpersonal skills with the ability to build relationship withindividuals who may not share the same value system or behavior norms.9. Maintain a professional and confidential work environment.10. Ability to be extremely collaborative with partner and referringagencies and their staff.11. Complete the 90 hour Family Development Credential within one year ofhire.12. Knowledgeable about local community resources.13. Adheres to and upholds safety workplace practices; demonstratesresponsible use of SCCC Information Technology equipment and adheres to SCCCIT protocols.Desired Qualifications1. Experience practicing in strengths based participant-centered modality.2. A minimum of three years experience working in Human Services.3. Bachelors Degree in Human Services Related field.4. Bilingual in Spanish/English.