Sears, Roebuck And Co. Home Appliances Associate in Thornton, Colorado

The Consultative Sales Associate is responsible for enhancing the experienceof members and driving profitable sales of Home Appliance area by providingproactive consultative sales assistance and support to the member, achievingdepartment standards and goals, and performing sales-support activities tomaintain a clean, in-stock, orderly and well-merchandised sales floor forconducting sales activities.Responsibilities/Skills/Experience Requirements Takes ownership for enhancing the customer experience Partners withselling and sales support associates to provide superior customer service(i.e., assist customers, answer phones) Leverages technology inorder to facilitate the customer experience Completes customer transactionsaccurately and efficiently at point-of-sale Executes consistent operationaland selling processes (i.e., credit application process, ratchet repairprogram) Optimizes credit, gift card, Shop Your Way Rewards andmulti-channel opportunities (and, where applicable, ProtectionAgreements, Merchandise Replacement Agreements, and other miscellaneousincome opportunities) Educates customers on our Satisfaction Guaranteedreturn policy; Assists in resolving customer issues Assists withmerchandise support tasks (i.e., fitting room maintenance, straighteningmerchandise) during non-peak hours Adheres to merchandise protectionstandards Uses basic internet navigation to access and printinformation/reports Performs other duties as assigned Basic reading,arithmetic, writing and oral communication skills Basic internet navigationJob Function: SalesPayroll Location: 01831: Sears - ThorntonStore/Unit: 01831Sears Req Type: HourlyEqual Opportunity Employer / Disability / Vet.Employer's Job# 931613BRPlease visit job URL for more information about this opening and to view EOEstatement.